Progress Processes

In the ever increasing competitive market and the speed of technology changes, SAP customers need to be able to measure their implemented systems continually to ensure they are staying at the cutting edge of technology and optimise the usage of their SAP investment. With ever increasing complexity in business processes, the conventional method of documenting business processes has proven to be totally inadequate.

This causes large investment needs during the SAP lifecycle when there is for example, a need to retrain users, roll out new functionality, upgrade, roll out to additional sites, improve functionality. There are also many "softer" issues such as knowledge transfer, losing knowledge due to changes in the user environment, leveraging maximum benefit from the SAP investment.

There is thus a great need to be able to manage these processes at minimum cost. It takes a large investment to analyze current business processes only with the disadvantage that by the time it is documented, it is already out of date.

Since 2000, Progress Pacific has partnered with IntelliCorp, harnessing their tools to provide Business Process Management Services to our clients. This, combined with our extensive SAP experience, allows us to offer the following:

• Business Process Modelling
• Fit Gap Assessments
• Scope validation
• Test scope validation
• Upgrade assessments
• Support pack Analysis
• Reverse Business Engineering
• Business Process Analysis
• System synchronisation (SAP system consolidations)
• Configuration synchronisation